Conference call Expression

연결 확인 ]

Are we all on?

모두 로그인 하셨나요?

 

Can you hear me?

cf) Can everybody hear me?

제 목소리 들리시나요?

 

I’m here. It’s [your name] in [your city].

 

[ 인사 ]

This is June from the OOO department.

저는 OOO 부서의 June입니다.

→ 얼굴을 직접 대면하지 않는 상황에서는 'This is'로 자신을 소개한다. 

→ 'This' 대신에 'It'으로 사용해도 된다.

→ the OOO department 대신에 회사명을 붙여서 사용해도 된다.

 

I am in charge of IT assistant.

→ 저는 IT를 담당하고 있습니다.

 

[ 인원 확인 ]

Who is this?

= May I ask who's calling? (정중한 표현)

→ Who are you? 라고 묻지 않는다. 'Who is this'는 평상시에 사용해도 된다.

 

I'm calling with OOO, OOO and OOO.

나는 OOO, OOO, OOO와 함께 통화하고 있습니다.

 

We also have OOO calling in from OO.

우리는 또한 OO의 OOO와 함께 통화하고 있습니다.

→ OO는 회사나 지역이 들어간다. 지사 또는 협력사가 있을 때 이렇게 표현한다.

 

We'll just wait a few minutes until everybody is on.

모든 사람들이 로그인할 때까지 잠시 기다리겠습니다.

I'm afraid OOO can't be here wih us today.

유감스럽게도 OOO는 오늘 참석하지 않을 것입니다.  

 

Can I ask that we all state our name, please? 
모든 참석자 분들께서는 이름을 말씀해주실 수 있을까요?

 

[ 회의 ]

Let's get started with the OOO department first.

먼저 OOO 부서부터 시작하겠습니다.

 

The next speaker on our agenda is from the OOO department.

우리의 안건에 관한 다음 발표는 OOO 부서가 하겠습니다.

 

If no one has anything else to add or comment, let's move on to the next item.

별다른 의견이 없으시다면 다음 항목으로 넘어가겠습니다. 

 

Shall we leave this item for now?

이 항목은 지금 마무리할까요?

 

A, Could you lead off?

A님이 다음 항목을 이끌어주시겠습니까?

 

Can I interrupt you for a second?

잠시 제가 방해해도 될까요?

 

Could you please speak up a little?

약간 크게 말씀해주실 수 있나요?

 

Would you mind spelling that for me, please?

철자를 불러주실 수 있나요?

 

I’m afraid I didn’t get that.

유감이지만 잘 모르겠네요.

 

Before we close, let me just summarize the main points.

종료하기 전에 주요 포인트만 요약해보겠습니다.

 

[ 휴식 ]

Could we take 10 minutes break?
10분만 쉴까요?

 

I'm back on the line again. cf) June came back on the line again.

나는 다시 돌아왔습니다. cf) June은 다시 돌아왔습니다.

 

[ 마무리 및 일정조율 ]

Can we fix the next meeting?

다음 회의 일정을 조율해볼까요?

 

The next meeting will be on Thursday, June 13th.

다음 회의는 6월 13일 목요일에 하겠습니다.

 

Thanks for your attending.

참석해주셔서 감사합니다.

 

The meeting is closed today.

오늘 회의를 마치겠습니다.

 

실제 회의에서는 "got it", "No problem", "doesn't matter"와 같은 간단한 표현들이 사용된다.

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주로 쓰는 표현들

1. Sorry I was on mute

온라인이 중심으로 이야기 할 때는 Voice가 울리거나 Echo가 들려서 한 명씩 말해야 하는 에티켓이 있다. 자신의 말할 차례가 아니면 Micro Phone을 Mute으로 해서 소음을 막아야 한다. Mute해 놨다가 자신이 말할 차례가 되서 말하지만 상대방은 소리가 안들는데 혼자 말하다 한참 만에 깨닫고 Mute를 끄고 사과하면서 Phone을 Mute으로 했었다는 말이다.

2. Your voice is breaking up

네트워크가 불안전하거나 룸의 특성 상 Voice가 깨져서 들리거나 Echo가 들려서 무슨 소리인지 잘 모를 때가 있을때 상대방에게 알려주는 말이다. 

3. I think we are getting off track

미팅을 하다 보면 예를 들어 얘기를 하다가 주제를 벗어나서 딴 얘기를 하고 있을 때 쓰는 말이다. 반대말은 Let's get back on track 이라고 하며 다시 본론으로 갑시다란 표현이 된다.

 

4. I have to drop off for another meeting

다른 미팅으로 가야 할때 이 전화를 끊고 다른 미팅으로 가야할 때 전화를 끊어야겠다고 하는 말이다.

 

5. I'd like to make sure everybody is on the same page

논의를 하고 해결책을 찾았을 때 다시 한번 모두 동의하는지 확인 하고 싶다는 말이다. 보통은 끝나기 전에 다시 한번 우리가 모두 같은 생각을 하고 있는지 체크하면서 하는 말이다.

 

6. Let’s take this offline

논의가 길어지는데 당장 오늘 회의에서 결정할 수 없거나, 자료 등 논의할 준비가 덜 되거나 했을 경우에는 해당 주제를 별도로 제쳐두고 나중에 다시 검토해볼 수 있는데 이럴때 따로 미팅을 정해서 다시 이야기 하자라는 뜻이 된다. 또는 두사람이 논쟁이 길어지면 너희들 끼리 따로 얘기하라는 뜻도 된다.

 

7. Let's put it in the parking lot

"그 주제는 별도로 제쳐두고, 다음에 다시 검토해보기로 합시다." 어떠한 회의 아이템을 주차장에 차를 주차하듯이, 단기 주차처럼 회의 말미에 다시 꺼낼 수도 있고, 다음번 회의나 장기 주차처럼 다른 때에 다시 꺼낼 수도 있다. 여기서 Parking Lot이란 미팅 아이템을 보관하는 장소를 의미한다

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1. Introducing the Topic of Your Presentation

After you’ve introduced yourself, it is time to introduce your topic of presentation.

• “Today I’m here to talk to you about…”

• “I’m delighted to be here today to tell you about…”

• “Today I would like to outline our plans for…”

This gives your audience a map, or an idea of what you will be talking about. Here are some phrases that will provide structure for your presentation, making your message neater and more organized.

• “Firstly I’ll talk about…” or “I’ll start with some general information on…”

• “Then I will look at…” or “then we’ll go over…”

• “And finally we’ll look at…” or “ To conclude we’ll touch on…”

• “I will be glad to answer any questions that you may have at the end of this presentation.”

Try to look up from your notes as often as possible so you can engage and interest your audience and relax. Try to have fun. People are generally forgiving if you make a few mistakes.

2 Ending Your Presentation

This is a very simple part. Once you have given your presentation and are ready to finish, use these phrases.

• “Well, that brings me to the end of my presentation, thanks so much for listening.”

• “It was a real pleasure being here today. Goodbye and thank you.”

• “Well that’s it from me. Thanks a lot.”

3. Being an Active Participant in Meetings

Signal phrases for when you have a question.

• “Am I to understand that…”

• “Sorry, but just to clarify…”

• “So, what we’re saying is…”

Agreeing with people.

• “That’s an excellent point [person’s name], I totally agree with you on that.”

• “Okay, I think we are all on the same page here…”

• “Yes, I get what you’re saying…”

Disagreeing with people.

Hopefully you won’t need these too often! Remember to be polite but firm.

• “I’m sorry but I think you may have that slightly wrong…”

• “From our perspective, it’s a little different. Let me explain.”

• “Well, yes and no—can I tell you how we see it?”

 

4. Negotiating Successfully

When you are taking part in a negotiation, you might get what you want, but sometimes you may not. Here are some phrases that will work for each situation. Remember, be polite, but be firm. Professional businesspeople never lose control of their emotions.

Sometimes in a negotiation you know you are not going to win. When you go into a negotiation, you should know your “deal breaker” is. A deal break is absolutely not negotiable, or a condition that you will not accept no matter what. For example, the lowest price you are willing to accept for a product is $100 per piece. You will walk away if somebody demands a lower price.

Perhaps you are protecting your “bottom line.” The bottom line is the financial situation beyond which you cannot operate. Try these phrases to get the negotiation “back on track” if it seems you are “not on the same page.” Meaning: Get the negotiation going in your favor if you are not in agreement.

• “I understand that we can’t do that, but can we discuss some other alternatives?”

• “I hear what you’re saying, but our bottom line is very clear on this one.”

• “This is the deal breaker for us, we can’t budge.” (Budge means move, change or give up.)

 

5. Planning for Future Meetings

Everybody has a phone now, and in business it is really important to know how to greet people and leave them with a positive impression of yourself and the company you work for. Many customers’ and clients’ first interactions with you (and the company you work for) will be on the phone. Make sure you leave them with a great first impression with these phrases when you want to meet with them again:

• “I’d like to set up a meeting with you at your earliest convenience. When are you free?”

• “Are you free to talk again next week?”

• “When can we talk about this again?”

• “How does 2:30 p.m. Thursday sound?”

• “Does Thursday at 2:30 p.m. suit you?”

After the person has agreed to the time, it is customary to confirm one last time just to make sure the other person has really heard. If you are working in a place like an airport where there could be confusion as to the time, add the “a.m.” or “p.m.” just to be sure you have been understood:

• “Thursday at 2:30 p.m. then, that would be fine.”

• “Okay, I look forward to seeing you then.”

• “Thursday at 2.30 p.m. Looking forward to it, see you then.”

• “Thursday at 2.30 p.m., bye for now.”